In the ever-changing world of life sciences, companies have to be able to reinvent themselves and adjust to changing market conditions. Eppendorf SE, a global market leader in the life science industry, realized this and took action proactively. With the goal of becoming a digital leader, Eppendorf SE partnered with Campana & Schott to develop a custom-fitted IT target operating model (TOM) and successfully implement it at the company.