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Case Study (07/2014) Gwinnett County Public Schools (GCPS, located in Georgia) engaged Campana & Schott to customize and deploy Microsoft Project Server 2013.

The new Microsoft Case Study shows how Campana & Schott and Microsoft Project Server 2013 help GCPS to run projects smoothly and ultimately help students to get a better education.

GCPS is one of the largest school districts in the United States. The IT staff executes hundreds of IT projects and smaller work requests each year. It uses Microsoft Project Server 2013 to gain centralized visibility into all work underway, to better allocate limited resources, and to identify risks.

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Since 2009, Siemens Financial Services (SFS) has employed Microsoft SharePoint across the company, as CIO Axel Schulte realised at an early date that SharePoint is the ideal business platform. Since roll out, the number of users worldwide has risen to 2,800. To date SFS makes use of more than 30 SharePoint based applications.

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Agile product development for increased transparency The following benefits were achieved:

Increase in quality through continuous feedback Reduction in throughput times, since new requirements for the project can be prioritized in a transparent manner Finding of new solutions Optimization of resource use, as the benefit was regularly scrutinized, which can also lead to the cancellation of projects if the context has changed to such a degree that benefits can no longer be realized. Increased transparency for those in charge of products Active integration and responsibility of those in charge Campana & Schott supports KRONES AG with the application of agile methods, and in the process significantly optimizes transparency, quality and resource use in product development. The Bottling Technology Development department is a reliable partner for product development and component applications. Personnel in this department pursues a system approach and aims to provide its internal clients with integrated and low-complexity solutions. Team-oriented work approaches are used to combine mechanics, process technology and automation into a mechatronics unit, which is reflected in the machines.

The team practiced a conventional, phase-oriented product development process (PEP), but this approach repeatedly - and unintentionally - led to situations where there was not enough transparency for those in charge of the products. In addition, it frequently resulted in longer throughput times and a sub-optimal use of resources, since the interim results of the development projects took too long to come to fruition. With the goal of creating a level playing field vis-a-vis those in charge of the products, it was decided to supplement the production process with agile elements so that results can be achieved faster, the level of quality can be increased and those in charge of the products can be integrated into the process.

To this end, the company sought out a partner with extensive experience, who takes the existing teams along on the agile journey, and who consistently enhances the mindset of all stakeholders in the right direction. As a management consultant, Campana & Schott assists many customers with agile transformation projects. During the collaboration with KRONES AG, it pursued three basic principles that are required for the successful introduction of agile methods.

The first important objective was to understand the needs of KRONES AG to create a common understanding of which agile areas generate benefits and which agile approaches do not promote the product development process. Building on this information, lines were drawn between the various agile methods (e.g. Scrum, XP, Crystal, Kanban), and they were also combined with conventional PM (plan-based PM) into hybrid PM approaches. In this way, already existing (conventional) structures were respected and the advantages of both worlds were merged into one. Armed with the knowledge of the direction into which the new product development process was supposed to be expanded, the organizations current degree of agile maturity was measured. Interviews and group discussions were held, the focus areas were defined and the elements required to create the agile work approaches were prioritized based on the seven agile domains of the Project Management Institute (PMI). This was followed by the selection of a suitable pilot project and collaborative efforts to create an agile mindset within the team and among the stakeholders, so that each participant was aware which role must be performed with the new work approaches and how a commitment must be achieved. New skills were learned - and the elements were integrated - through daily application with the support of an agile Campana & Schott coach and were then divided into smaller interim steps. This had the advantage that organizational maturity was established gradually in manageable steps, in order to reach the target status at the end of the process.

As the benefits were realized very quickly, additional products were also gradually converted to the new work approaches, until the method was successfully applied in the entire team and by all stakeholders. The main objective of supporting the product development process with agile practices was to actively integrate the participating stakeholders and create continuous transparency regarding the current status of development. With Campana & Schotts support, we were able to gradually convert our product development procedures into an agile process, which has enabled us to optimize resource use and provide those in charge of products with the requested transparency and quality, says Holger Kahlert, Head of Central Engineering.

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Together with Campana & Schott, Panasonic Europe replaced their intranet content management within 6 month. Together with Campana & Schott, Panasonic Europe replaced recently their intranet content management system with an intranet solution based on SharePoint Online. Design, deployment, support for the content migration, and rollout of the new portal were realised within 6 months. Users from consumer and some B2B divisions across Europe are able to connect to a central internal information platform, even from mobile devices.

Core features of the new portal are the news carousel, an optimised search functionality, standardised site templates for publishing content, and the ability to include bookmarks to allow users to create a "My Workplace" area with their favourite pages. The whole environment can be accessed via PC, smartphones and tablets due to the "Responsive Design" approach. All users are logged in automatically with their accounts (Single-Sign-On) via Active Directory Federation Services.

"In Panasonic Europe we wanted to renew our intranet system and have decided to go with a cloud version of SharePoint. Without any experience in it, we put our complete trust in Campana & Schott to help us in the full project scope, starting from analysis, via implementation, until the user training and hypercare support", said Vladimir Skrbic, intranet project & service manager at Panasonic Europe. "It was completed in a short period of time compared to the scale of the project, thanks to the efficient guidance from our implementation experts and utilisation of the cloud based solution."

Panasonic operates in more than 35 countries across Europe and the CIS region and is headquartered in Bracknell, UK, with European marketing, sales and other operations located in Wiesbaden, Germany. European business operations started in 1962, when Panasonic established its first sales office in Hamburg, Germany.

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Global IT requirements management. The path from a decentralized support organization to a global and centrally administered IT Requirements Management system.

Bayer CropScience AG views the harmonization of business processes as a key success factor in an environment characterized by increasing international collaboration. Support used to be organized along local lines. There was no central point that had an overview of imminent and current change requests.

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Innovative research project in pharma production through Machine Learning. The production of pharmaceuticals generates a huge amount of data; Sanofi (Frankfurt-Hchst) uses machine learning to extract further insights for the purpose of optimization of all quality assurance processes. Using innovative approaches like those is part of Sanofi`s Digitalization Strategy. Sanofi is dedicated to supporting people through their health challenges.

Two student teams from Goethe University of Frankfurt conducted an innovative data analytics projects for Sanofi in cooperation with the chair of information systems (Prof. Dr. Minor) and Campana & Schott. The student teams were assigned to find insights in raw production data that incurred during production of plastic components for application devices that exceed simple specification deviations.

The cooperation with universities helps us to incorporate innovative approaches in a scientifically sound way into our processes, says Galina Hesse, Head of Digital, Engineering & Innovation, with focus on digitalization of production. We actually benefit from the lack of experience in the pharma domain of the students, to approach this challenge without any bias.

Both teams discovered great potential: using appropriate algorithms to predict the probability of rejects based on sub assembly data avoids subsequent assembly steps and therefore minimizes rejects. Both cases revealed the need for a proper data strategy to get the most out of the data, says Galina Hesse. The requirements to that data strategy are as important and complex as the results of the data analysis. During the project both teams compared various and machine learning methods and algorithms. The provided results will be used as a basis for a production-ready implementation. For Sanofi, this is a step on their way towards a higher degree of digitalization in production processes.

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INEOS Styrolution improves team work and productivity with a modern Intranet and collaboration solution. With support from Campana & Schott, INEOS Styrolution implemented the digital workplace and a modern Intranet solution worldwide, thereby improving communication, team work, knowledge sharing and productivity in the company. Comprehensive change management was key to the high acceptance rate for the new solutions.  INEOS Styrolution is the leading global provider of styrene plastics and specializes in styrene monomers, polystyrene, standard ABS and special plastics. With 20 production sites in ten countries, 3,600 employees and over 90 years of experience, INEOS Styrolution uses the best innovative and sustainable solutions to help its customers gain competitive advantages in their respective markets. The company offers styrene plastics for a multitude of every-day products from different industry sectors, e.g. automotive, electronics, household goods, construction, medicine and health, packaging and toys/sports/recreation.   The corporate communication department at INEOS Styrolution started to receive a growing number of employee complaints about the Intranet, its functions and the outdated collaboration platform SharePoint 2010. They complained that the solutions were not user-friendly, not up to date and not intuitive.

Particularly the following areas required significant improvements: 

The look and feel of the home page and all existing Intranet pages  User friendliness for authors and users  Transparent information access through expanded search function  Improved productivity and team work through modern collaboration platform   Translation function  (Mobile) access from everywhere and from any registered device 

The IT department also felt that SharePoint 2010 should be shut down.  One challenge was to integrate all employees in the respective locations - both office workers using PCs as well as firstline workers working at mobile or joint-use workstations. 

A small project team was tasked with the global introduction of the new solutions for the digital workplace based on Microsoft Office 365. The team required internal multipliers, therefore it established a global Champions Community of almost one hundred colleagues with the help of Campana & Schott. They received on-line training, and regular Champions Calls were used to encourage them to increase the acceptance of the new tools at the start of the Digital Workplace project. This was also urgently needed since the new Intranet is also accompanied by additional Office 365 productivity tools such as Microsoft Teams, which were supposed to enable entirely new work methods. 

During the implementation of the new Intranet, which is based on SharePoint Online and Yammer, the project team pursued an agile project approach consisting of sprints, daily stand-ups and weekly meetings. Campana & Schott was involved in some of the sprints. The experts from Campana & Schott not only supported the change management process but also the IT implementation with best practices, in addition to the Microsoft product standards. Georg Sigloch, IT Project Manager at INEOS Styrolution: During the implementation of the project, Campana & Schott was very committed to the success of the project the collaboration was very enjoyable.   Comprehensive change management ensured that the digital workplace (including the new Intranet) became a resounding success. INEOS Styrolution reported very positive feedback and a high degree of acceptance and use by the workforce. There are already 220 Yammer groups with 2,722 users (as at 15 April 2020). Now, employees can complete their tasks much more efficiently and with greater flexibility. They have access to an optimized and intelligent search function, intuitive navigation and faster access to information and documents from any location and on any registered device. A secure mobile app package also increases the productivity of work processes on the road. Modern tools and services improve information sharing and collaboration between colleagues, partners and customers. In addition, a new button now translates Intranet contents into local languages. The automated translation tool has received very good reviews from users, with an average rating of 4 out of 5 possible points. 

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Campana & Schott supports the introduction of the communication tool. BOS Bro- und Objekteinrichtungen GmbH has introduced Microsoft Teams as a central tool for collaboration. In order to carry out the rollout of Microsoft Teams as quickly as possible, the company relied on the support of Campana & Schott. The management and technology consultancy provided support during the introduction with various best practices for use case scenarios and conveyed the most important functions and features of the communication tool. Microsoft Teams convinced BOS with the possibilities for easy exchange across teams and organizations, the optimization and standardization of file storage.

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Campana & Schott supports the school in the introduction of Microsoft Teams For more than 800 students and more than 80 teachers of the Matar-Gymnasium, school operations can also take place completely virtually in the digital classroom thanks to Microsoft Teams. Campana & Schott introduced the collaboration tool within just one week, from making contact to the first lesson. Teachers and students can now forego telephone calls and e-mails and communicate and exchange documents in real time via chat and video calls. For this purpose, each class has its own virtual classroom in which it can communicate.  Campana & Schott has ensured the quick implementation of Microsoft teams, the use of the tool with virtual training and guidelines, as well as supporting with questions and new functionalities.

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Schller Mbelwerk KG relies on Campana & Schott. Together with Campana & Schott, Schller Mbelwerk KG optimizes project management in the plant development department. The furniture manufacturer relies on the methodological and technological expertise of Campana & Schott. Together, the existing Project Online environment will be adapted to the processes of plant development and manual interfaces and media breaks will be eliminated.  With Project Online, projects can be planned efficiently, compared transparently and current status reports as well as issues and problems can be called up at the push of a button. The integrated collaboration platform also enables the joint editing of tasks and documents. Based on this transparent information, target-oriented decisions can be made in order to lead the projects to the project goal and complete them on time.  

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