We make your change management successful The readiness of an organisation to change is one of the core success factors in the turbulent digital world. The upcoming changes must be supported by the employees. Only with the right understanding and precise skills of its employees will a company have the necessary tailwind for the future. Intro Campana & Schott advises and supports both complex corporate changes and smaller projects with the right change management approaches. Together with our clients, we ensure that jointly developed measures are consistently implemented by stakeholders and affected areas.  

Whether target group-oriented communication, group moderation, sustainable information events or training and coaching - we use modern methods and proven procedures that take into account the framework conditions and, in particular, the corporate culture. In this way, we ensure that change projects are also a success at the most important point in the company - with the employees.   CS Change Management Framework Our services: In these areas we make your change successful [Translate to English:] Zitat „Campana & Schott has played a significant role in ensuring that our new social intranet achieves the highest positive acceptance and great feedback across the company through first-class change management consulting – espacially through the introduction of a Champions Community.“

Katja Teufel

Global Manager Internal Communication INEOS Styrolution Group What defines us In best company: Our customers Your personal contact

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Continuing education for professionals In addition to processes, tools and methods, successful project management or the sustainable introduction of technologies above all require professional and well-trained specialists. For this reason, companies must not only provide employees with initial training, but also enable them to continue their training. Definition of Requirement Profiles Together with our customers, we define which goals are to be achieved through employee qualification or certification. On this basis, we recommend further training measures that are geared to the future project landscape.

Training & Know-how Transfer We take over the targeted training of project staff, e.g. through project manager or tool training. We also offer user training for specific technologies and attach importance to the sustainable transfer of technology know-how.  

Accompaniment during Certifications In the case of certifications specifically for project management competencies of the PMP® or PMF, we accompany companies from the selection of suitable certifications to the registration process of employees and examination preparation.  

Establishment of Standards Our technology and project management experts establish uniform and proven standards in training courses, which can also be used as guidelines by our customers in the future. 

Intro Campana & Schott offers training as part of special qualification programs for the ongoing methodical further development of project staff as well as user training for introduced technologies such as Microsoft Project Server/Online or Microsoft SharePoint Server/Online.  

As part of certification programs, we support companies in preparing content and methods for recognized project management certifications. This enables our customers to establish a "common language" in their project management that leads to higher efficiency throughout the entire project organization.   What we do What we do

We accompany our customers from the definition of requirement profiles, through regular training and certification, to the establishment of standards, in the qualification of their specialists. Qualification programs We advise our customers on the continuous training and further education of their specialists. We offer qualification programs for the continuous and practice-oriented methodical development of project staff so that they can confidently master all project management requirements (such as decision-making, controlling, project management, crisis management, tool training) in the long term.

In addition, we qualify our clients' employees for the value-adding use of their Microsoft technologies through user training or train-the-trainer concepts.

The use of modern e-learning technologies such as blended learning, which is carried out using virtual classrooms, enables flexible training times and saves travel costs for international teams. Certification schemes We support our customers in many ways in the training and further education of project staff. As part of certification programmes, we provide employees with all the relevant content required to obtain certification and prepare them for the upcoming exams with learning methods and examination strategies - both for PMP® and PMF.

We also assist with the registration process and ensure that all participants are optimally prepared before an exam.

PMP is a registered mark of the Project Management Institute, Inc. Qualification & certification programs in use Your personal contact

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Ensure operational readiness Technologies must be monitored and maintained on a regular basis as their operational readiness is a critical factor in day-to-day business. End-user queries should be considered as well as any errors or performance deficits. For this purpose, specialists must be available in the company and capacities must be available. Analysis of support processes Our support employees support our customers in the analysis and review of existing support processes and in the development and provision of new support structures.  

Maintenance & Monitoring We assume maintenance as well as support and monitoring for the CS-own products and implemented Microsoft solutions. Requests are processed according to defined support processes (based on ITIL) and prioritization.  

Onsite Support Onsite support is required in specific cases. A support specialist is exclusively available on site to take over all maintenance and monitoring tasks. Companies benefit from faster response times and direct communication.  

Managed Services We also support our customers professionally with cloud solutions. We operate online services such as Microsoft Office 365, SharePoint or Project as well as the Azure Server. This includes monitoring of the environment, user and license management as well as incident management. 

Intro Campana & Schott offers maintenance and support for all developed solutions and CS products. Our technology experts are also on hand to help companies with questions and problems regarding Microsoft SharePoint and Project as part of 2nd and 3rd level support - quickly and competently. Because they have the same expertise that was incorporated into the development of the solution. Thus every question can be answered and every problem solved.  

Professional support helps companies to maintain developed processes, promotes knowledge transfer to internal support staff and increases user satisfaction.   Our services What we do

We support our customers from the analysis of support processes to maintenance & monitoring to on-site support and managed services to ensure the operational readiness of their solutions. Support & Service Desk Operational reliability and integrated system and user support must be guaranteed, as must system stability. Regular system maintenance activities are just as much a part of these tasks as the handling of any errors or user problems. Our Service Desk takes over the support after an initial on-site appointment. Requests are then processed according to defined support processes (based on ITIL) and prioritization. Onsite & Software Support After the introduction of an IT solution, compliance with developed processes, knowledge transfer to internal support staff and user satisfaction are critical tasks for success. Many companies want sustainable and competent on-site support. We provide our customers with exclusive on-site support specialists. They take over all maintenance and monitoring tasks and, if required, support the development of new support structures and the creation of knowledge databases. Support & Operations in use Your personal contact