Retail

New Strategies for Tomorrow's Trade

Agility and digital transformation: the keys to success

New sales channels and competitors, persistently high customer expectations, changing consumer trends and increasing internationalisation: the pressure to adapt in the retail sector is great. New strategies need to be developed and a responsible and flexible approach taken.

Retail

To identify future market developments more quickly, provide a seamless omni-channel experience, and stand out from the competition in terms of sustainability, change is necessary. In the retail sector, it is crucial to use the opportunities of digitalization intelligently to adapt processes and structures both internally and for your customers.

We support you in successfully managing this transformation through project and transformation management, accompanied by effective change management and the use of modern technologies.

Our services

Project and transformation management

We ensure the success of change initiatives in your (retail) company with the full spectrum of project management – whether it's the digitalization of business processes or the restructuring of the corporate organization.

Change management

As part of the necessary change processes, we also support you in the long-term anchoring of changes. We advise you on possible measures and assist with the operational implementation.

Sustainability management

Ensuring sustainability and resource protection in global supply chains is a complex challenge. With our extensive expertise in successfully implementing large-scale transformations and adhering to regulations such as CSRD, LkSG, or EMAS, we ensure that you achieve your sustainability goals and translate your strategy into successful measures for future-proof value creation.

IT Strategy & IT Organization

Our experts take a behind-the-scenes look at your IT together with you – providing advice and support on topics such as strategy development, IT modernization, IT service management, and IT governance.

Microsoft Technologies

As a highly awarded Microsoft Partner, we ensure that solutions, services, and platforms fully realize their value in your organization. We also demonstrate the possibilities Microsoft offers for integrating your frontline workers.

AI Technology

We support you in implementing artificial intelligence into practical applications: We ensure the success of your implementation project by utilizing Microsoft Azure Open AI and Data Services, as well as Copilot Extensions for customized solutions and smart platform integrations – including the connection to ServiceNow or SAP.

Smart Data & Solutions

Improving customer satisfaction and optimizing supply chains with data: We ensure that data generates added value. To achieve this, we support you throughout the entire analytics lifecycle with a combination of management, technology, and methodology consulting.

Cyber Security Services

Together with you, we take a look at cybersecurity in your company. By optimizing the essential aspects, we ensure sustainable protection.

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Project examples

Digitaler Arbeitsplatz

Enabling the digital workplace for 1,400 employees

We collaborated with our retail client to implement the digitalization of workplaces for approximately 1,400 employees. Our experts also developed a change roadmap with a detailed catalog of measures.

Einführung von SharePoint Online

Retailer relies on the implementation of SharePoint Online

Seeing upcoming tasks at a glance, creating their own filing structures, and quickly finding information – to enable this for employees, our client decided to implement SharePoint Online. To ensure seamless collaboration among the predominantly international project teams, our expert team integrated powerful features such as shared calendars, advanced document management, efficient workflows, dynamic newsfeeds, and a robust search function.

Rebranding

Modern intranet after rebranding

As part of a comprehensive rebranding, our client relied on the implementation of a state-of-the-art intranet designed to enable more efficient collaboration among employees. Our team was able to provide quick support and successfully launched the intranet with approximately 30 multilingual news items and around 50 content pages after just 10 weeks of project duration.

In Good Company: Our Clients

Digital Workplace at Transgourmet

Hybrid working for 10,000 employees in three countries in a very short time – this was the complex challenge Transgourmet faced during the pandemic. With the digital workplace, new opportunities for collaboration are opening up.

 

Read the story of Transgourmet

Speak to us about your project

Your personal contacts

Tihomir Duvnjak

Senior Manager | Head of Project- and Transformation Management

Ruth Subjetzki

Project inquiries & Account management