In the past, building professional experience was always a matter of adding to a person’s résumé, filling in the knowledge, insights, and skills employees gain at each stage of their careers. The employee experience, in the sense of gauging how employees perceive their work and work environment and how satisfied they are with both, is still quite new as an area of focus for companies. With hybrid forms of collaboration on the rise, companies are now increasingly turning their attention to their employees’ requirements, though. What is important to them? How are they coping as companies realign themselves? What do they need and want from the workplace? What makes them happy and gives them a sense of connection with the company?
This is an excellent development! Only those who understand just how important a positive employee experience is and take the appropriate steps within the company can bring in new talent and keep good people in this competitive environment. This economic factor, and how huge its impact is, are finally being recognized. According to a Gallup study, just 15 percent of employees worldwide are engaged at work, and the Work Trend Index for 2022 showed that more than 40 percent are considering changing jobs. Those are alarming figures. Action is needed! No company likes to see waning productivity and rising costs due to high turnover.
It’s time to really dig in and think deeply about the employee experience.
